​Privacy Policy - La Casa del Conde

1. Introduction
At La Casa del Conde, we respect your privacy and are committed to protecting your personal information.
This policy explains what data we collect, how we use it, and how we protect it.

2. Information We Collect
We may collect the following information when you make a reservation or contact us:

• Full name

• Email address

• Phone number

• Reservation details (dates, preferences, number of guests)

• Payment information (only when necessary)

• Any information you voluntarily share with us.

3. How We Use Your Information
We use your information to:

• Manage and confirm your reservation

• Communicate with you before, during, and after your stay

• Respond to your questions or requests

• Improve our services and guest experience

We do not use your data for aggressive marketing purposes and we do not sell your information to third parties.

 

4. Sharing Information
We only share your information when necessary:

• With essential service providers (such as booking systems or payment processing)

• When required by law.

5. Cookies and Tracking
Our website may use cookies to:

• Improve user experience

• Analyze website usage

You can disable cookies in your browser if you prefer.

6. Data Security
We take reasonable measures to protect your personal information.
However, no system is completely secure, so we cannot guarantee absolute security.

7. Your Rights
You have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Withdraw your consent at any time

To exercise these rights, you can contact us directly.

8. Third-Party Links
Our website may contain links to other websites.
We are not responsible for the privacy practices of those sites.

9. Changes to This Policy
We may update this policy from time to time.
We recommend reviewing it periodically.

10. Contact
If you have any questions about this policy or your personal data, you can contact us at:
📧 lacasadelconde.cr@gmail.com
📞 +506 6188 2160